Thank you for choosing Xandra Glam! We are committed to delivering your fashionable picks safely and promptly. Please read our shipping policy carefully:

  1. Payment Method
    We offer cash on delivery (COD) exclusively. Payment is collected at the time your order is delivered to your doorstep.

  2. Order Processing Time
    Orders are typically processed within 1-2 business days after they are placed. You will receive confirmation once your order is ready to be shipped.

  3. Delivery Timeframe
    Delivery usually takes between 3 to 7 business days, depending on your location. Please note that unforeseen circumstances such as weather or local events may cause slight delays.

  4. Shipping Areas
    We deliver to locations within our specified delivery zones. If you have any questions about whether we deliver to your area, please contact our customer support.

  5. Delivery Attempts
    If the delivery is unsuccessful due to absence or incomplete address details, we will attempt to contact you to arrange redelivery. Multiple failed delivery attempts may result in cancellation of the order.

  6. Order Tracking
    Once your order has been shipped, you will receive updates regarding the status of your delivery.

  7. Damaged or Incorrect Items
    If you receive damaged or incorrect items, please notify us immediately. We will work with you to resolve the issue promptly.

If you have any questions or concerns about this policy, please reach out to our customer service team at [email protected].