Welcome to Xandra Glam. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

  1. Order and Payment
    All purchases are processed through cash on delivery (COD) only. Payment must be made in full at the time of delivery. We do not accept any other forms of payment.

  2. Product Information
    We strive to ensure that all product descriptions, images, and prices are accurate and up-to-date. However, slight variations in color, style, or appearance may occur due to photography or display settings.

  3. Delivery
    Delivery timelines are estimates and may vary due to location, weather, or other unforeseen circumstances. We will make every effort to deliver your order promptly and keep you informed of any delays.

  4. Order Cancellation and Returns
    Orders can be canceled before dispatch by contacting our customer service team. Once an order has been shipped, cancellations are no longer possible. Returns and exchanges are accepted only if the item is defective or damaged upon delivery. Please contact us within 2 days of receiving your order to initiate a return.

  5. Liability
    Xandra Glam is not responsible for any loss or damage resulting from the use of our products. Our liability is limited to the replacement or refund of defective or damaged items as outlined in our returns policy.

  6. Changes to Terms
    We reserve the right to update or modify these terms and conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.

  7. Contact Information
    For any questions or concerns regarding your order or these terms, please reach out to our customer support team at [email protected].